Our Customer Terms of Service is a contract between you (the “Customer”) and us, (“HeadCheck”), each a “Party” and collectively the “Parties”, describing the services we will provide to you, how we will work together, and other aspects of our business relationship. It consists of the following documents:
Master Terms: These contain the core legal and commercial terms that apply to your subscription
Product Specific Terms: These include any additional terms that apply to your use of each of our product offerings, our consulting and other services, and third-party services.
Acceptable Use Policy: This is the rulebook setting out what you can and can’t do while using our products and services.
Your Order Form: This is the HeadCheck-approved form created following your purchase of one of our products or services through our online payment process or through connection with the HeadCheck sales team. It contains all of the details about your purchase, including your subscription term, products purchased, and your fees.
These are legal documents so some of the language is necessarily “legalese”, but we have tried to make them as readable as possible. These terms are so important that we cannot provide our products and services to you unless you agree to them. By using the Services, you are agreeing to these terms.
We periodically update these terms. If you have an active HeadCheck subscription, we will let you know when we do via an email or in-app notification.